Product Warranty Overview

CRN Solutions Inc. is recognized throughout the industry for our product quality, reliability, customer service and overall customer satisfaction. Our branded product line is sold worldwide. To support this claim of producing quality designed and certified-crafted products, CRN Solutions Inc. (dba) CyberXLink offers three limited warranty plans to meet your needs.

CyberXLink shall not be held liable for any costs associated with the installation, testing and or removal of any product purchased from us at any time. CyberXLink's sole and exclusive obligation under this warranty shall be limited to repair or replacement of the defective item(s) at CyberXLink's discretion.

To apply for a return authorization number please fill out and fax us back at CyberXLink's ONLINE RMA FORM to our RMA department. (RMA numbers are valid for 7 days after issuance). Items not received by CyberXLink within the 7-day RMA window may be denied a refund or credit. Replacements are shipped promptly upon receipt and testing of defective merchandise.

If you wish to contact us to check the status of an RMA, you can do so by emailing us at: rma@cyberxlink.com

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General Warranty Terms

All orders are accepted by "Seller "subject to these terms and conditions. Acceptance of "Buyer's" order is limited to the express terms contained on the face and the back hereof. Additional or different terms in Buyer's Purchase Order or any attempt by Buyer to vary in any degree any of the terms of this acceptance shall be deemed material and are objected to and rejected. Any special terms or conditions noted on the face of Seller's quotation on which this order is based are incorporated herein by reference, and made a part hereof as though specifically set forth herein.
These terms and conditions will not be amended, modified or rescinded except by written agreement signed by an authorized official of each party expressly referring hereto.
Seller reserves the right to correct clerical and stenographic errors appearing on its quotations, acknowledgements, etc.

Limited Liability

This warranty does not cover defects or non-compliance in the design or installation of the cabling system, which may result from failure to comply with CyberXLink's design guidelines and/or improper installation procedures. This warranty also does not cover any product failure resulting from circumstances beyond CyberXLink's control, including but not limited to, accidents, modifications, unauthorized repair, misuse, fire, flood, Acts of God and use outside the United States. This warranty covers the components and the cabling system at the original site of installation only. Any modification to the system without CyberXLink's approval voids this warranty.

Product Warranty

1. One of the following alternate provisions will apply, depending upon the product purchased under an order.

(a) Warranty: Seller expressly warrants for 1 year from date of shipment that its products will be free from defects in material and workmanship under proper and normal use.

2. THE ABOVE LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OF IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

3. Seller's obligation under this warranty shall be limited to the repair of, or at its option, the replacement of any defective product. This excludes labor as again we do not warranty or cover the cost of any labor associated with the purchase of product from CyberXLink.